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Technical Support

Arometrix is dedicated to providing exceptional technical support to its customers. For technical support, please complete and submit the form below; alternatively, you can email brains@arometrix.com directly. Typical initial response times range from 5 minutes to 24 hours during business days.

New Technical Support Experience

To ensure a more efficient and coordinated technical support experience, Arometrix no longer accepts technical support inquiries through its phone system. As of 2021, we now manage technical support requests through emails/form submissions. This new method allows our customers the capability to send us an image or video of their issue, which helps us to better help you, ultimately resulting in faster, easier troubleshooting.

 

NOTE: If necessary, Arometrix may contact you to schedule a call with one of our technicians; however, tech support calls are only by appointment and upon approval from management.

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